About Rubrik
Rubrik is a newly public company on a mission to secure the world’s data. With Zero Trust Data Security™, we aim to achieve $1 billion in ARR by the end of the year! We’re proud to be positioned as a leader in Gartner’s Magic Quadrant and to have won prestigious design awards, including the Red Dot Design Award.
Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications.
Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitors data risks and threats, and restore businesses with their data when infrastructure is attacked.
About the team and role
The Rubrik design team is made up of product designers, visual designers, researchers, and UX writers from all walks of the industry and life. As our company and our products grow rapidly, it is crucial to scale the user experience of our product and our design team in the right way and with the right people. Every hire counts!
This is a critical role as we expand the impact of our UX writing team and lay the foundation for the future growth and impact of this team in India, where the team is driving core IP for our company.
The Goal
Rubrik has totally changed the face of Data Security, Backup & Recovery, but we aren’t just another boring enterprise software company. Our vision is to give customers the simplicity, ease-of-use, and delight of top quality consumer-grade experiences.
What you'll do:
- Craft clear, concise, and engaging messaging for our product ensuring alignment with brand voice and style guidelines.
- Establish and implement standards for the Tone and Voice of our product by writing a comprehensive best practices guide that can be socialized across the product organization.
- Collaborate and work closely with product designers, project managers, developers, and leadership to ensure the adoption of best practices, ensuring that Rubrik's product messaging remains clear and consistent.
- Identify areas of improvement for language in our product. Recommend, test, and validate those changes.
- Collaborate with the UX research team to understand user needs, pain points, and behaviors, translating insights into effective copy.
- Align product language with marketing language by maintaining consistent terminology and using clear, compelling language that resonates with our audience.
- Review and edit content to ensure accuracy, consistency, and quality across all user touch points.
- In conjunction with our technical writing team, manage our product glossary of terms, disambiguating synonymous terminology and ensuring consistent usage throughout the product.
- Provide guidance and support to the UX writing team, fostering a collaborative and growth-oriented environment.
What you'll bring to team:
- 3-5 years of relevant hands-on experience in composing engaging content.
- Bachelor's degree in English, Communications, Journalism, Technical Writing, or equivalent practical experience is a plus.
- Experience in user-focused product writing for complex domains.
- A portfolio of UX-focused writing samples and style guidelines.
- Experience with localization and accessibility best practices in relationship to content.
- Passion for getting things done the ‘right way’ and in a consistent manner across the product.
- Comfortability with ambiguity; you enjoy figuring out what needs to be done—and then doing it!
- Approach problems with curiosity, and excitement to learn and grow your skills.
- Strong verbal, presentation, conflict resolution, and written communication skills.
Key Team Members
Rubrik in the news: